Easyexam Limited
Privacy Policy
We, Easyexam Limited, trading as Examgogo (represented as “We”, “Us”, “Our”, “Ours”) run the site https://www.examgogo.com (“this Website”). One of our main priorities is the privacy of our users of this Website and of individuals who participate in, access or sign up to any of our services, activities or online content (collectively referred to as “Services”). We take the protection of your personal data very seriously. We treat your personal information and data as strictly confidential and pledge to meet fully with the requirements of the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of Hong Kong. This Privacy Policy (“this Privacy Policy”) contains types of information that is collected and recorded by us and how we use it. You are strongly recommended to read this Privacy Policy carefully to have an understanding of our policy and practices with regard to the treatment of personal information and data provided by you to us at this Website. By using this Website, you signify your agreement to the collection, use and disclosure of your personal information and data by us in accordance with this Privacy Policy. If you have additional questions or require more information about this Privacy Policy, do not hesitate to contact us through email at admin@examgogo.com.
Please note that the provisions herein may be updated, revised, varied and amended from time to time as we deem necessary. Your continued use of this Website following such revision shall be deemed as your acceptance of the amended Policy. It is your responsibility to check this Privacy Policy regularly for any amendments.
Purposes of collection of personal data
In the course of using this Website, you may disclose or be asked to provide personal information and data. In order to provide you with our services, information and materials, it is necessary for us to collect some personal particulars from you.
Our purposes for collecting the information and data on this Website include but not limited to the following:
- to process orders and provide you with the Services offered by us;
- to handle and follow up on service enquiries and complaints;
- to contact you regarding administrative notices and communications relevant to your use of this Website and/or the Services offered by us;
- to verify your identity;
- to obtain statistics about our users to analyze site usage in order to help its further development;
- to better understand your needs and provide customized service to you;
- to send you service-related notices, messages and receipts, in lieu of communication by postal mail;
- to send you other messages, changes to features of our services and special offers.
You have the right to opt out of receiving email communications at any time by contacting us through email at admin@examgogo.com.
Types of information collected
For the purpose of providing the Services, including registration and administration of this Website and related products and services, you may be requested to provide personal data such as, but not limited to, the following:
- your personal information and contact information such as your name, username, telephone number, social media contact, email address;
- your financial payment information such as bank account and payment card details;
- IP address, real-time geographic location data, browser settings, browsing records, and/or other Internet log information of your computer or mobile device; and
This Website’s servers also collect and store information that your browser automatically transmits to us in “server log files”. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services’ analytics. The information collected by these server log files may include Internet Protocol (IP) addresses, browser type and browser version, Internet Service Provider (ISP), operating system used, date and time stamp, time of the server request, host name of the accessing computer, referring/exit pages, referrer URL, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Access to data
You may at any time request access to, make amendments to and/or obtain a copy of your personal information and data which are stored in our record.
In certain circumstances, you also have the following data protection rights:
- the right to update or to delete the information we have on you;
- the right of rectification;
- the right to object;
- the right of restriction;
- the right to withdraw consent.
To exercise your rights, please email us at admin@examgogo.com with the specifics of your request. Upon receiving the aforesaid request(s) from you, we may request you to provide personal details in order to verify your identity and we may charge you a reasonable fee for responding to your request(s).
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what personal information and data we hold about you and if you want it to be removed from our systems, please contact us through email at admin@examgogo.com.
Transfer and disclosure or personal data
We will not sell, rent or trade to any third party any personal information and data (in whole or in part) obtained from you without your consent.
We agree to take all practicable steps to keep all your personal information and data confidential and/or undisclosed save and except under the following circumstances whereby the said information and data may be disclosed and/or transferred:
- to any third party suppliers or service providers who have been duly authorized by us to use the said information and/or data and who will facilitate our services and such third parties’ use of the said information will be bound by this Privacy Policy;
- where we need to exercise, protect and defend our rights, property, or our personal safety, our users or others;
- in the course of corporate mergers, divestitures, or dissolution;
- where we consider we are required to do so in order to comply with the applicable laws and regulations; and
- where we deem necessary in order to maintain and improve our services.
By using this Website, you are deemed to have agreed to, consented to and authorized us to disclose and transfer your personal information and/or data under the circumstances stated above.
Data security
Protection of your personal information and data collected is our top priority. We will always strive to ensure that your personal information and data will be protected against unauthorized access. This Website uses SSL encryption for security reasons and for the protection of the transmission of confidential content. If SSL encryption is activated, the personal information and data you transfer to us cannot be read by third parties and are only accessible by our own or our authorized third party’s authorized personnel, and such personnel shall be instructed to observe the terms of this Privacy Policy when accessing such personal information and data.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. If your mobile number is used for account login, you shall ensure that timely update is made by logging in to your account at “Account Profile” when your mobile number is to be changed or returned to your mobile operator. This is important to ensure that your account information will not be accessed by a third party who may have acquired the right to use your discarded mobile number. You are solely responsible for securing your account in this particular way. We shall have no liability to you for any loss or damage in this regard.
Retention of personal data
We will retain your personal information and data only for as long as is necessary for the purposes set out in this Privacy Policy, unless you request us to cease to hold the same. Such request may render us unable to further provide our services, information and/or materials for your benefit in the future. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Unless there is a mandatory legal requirement for us to keep your personal data for a specified period, we will only retain your personal data for as long as is necessary to fulfill the purpose for which the personal data were originally collected.
Cookies and Web Beacons
Like any other websites, we use ‘cookies’. When you access this Website, we will record your domain name server address and/or email address and use cookies to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. This is done without you being aware that it is occurring. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Disabling cookies may limit the functionality of this Website.
Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on this Website, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that we have no access to or control over these cookies that are used by third-party advertisers.
Analytics and third-party tools
When visiting this Website, statistical analysis may be made of your surfing behavior. This happens primarily when using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e., we will not be able to identity you from this data.
This Website uses features provided by the Vimeo video portal. If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo server is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit this Website or do not have a Vimeo account.
Third-party Privacy Policies
To provide you with more information, this Website may provide links to other websites, including but without limitation certain social media websites. Personal information and data from you may be collected on these other websites when you visit such websites and make use of the services provided therein. This Privacy Policy is only applicable to this Website and it does not apply to other advertisers or websites. You are reminded that this Privacy Policy grants no protection to your personal information and data that may be exposed on websites other than this Website. To better protect your privacy rights, we are advising you to consult the respective privacy policies of these third-party ad servers for more detailed information. Where necessary, you may adjust the privacy and/or security setting in your computer/browser with respect to those other websites. We assume no responsibility or liability for your use of such other websites.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activities.
We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on this Website, we would strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records. If you are under the age of 13, we would strongly recommend you to seek prior consent from a person with parental responsibility for you, e.g., parent or guardian, who may contact us at admin@examgogo.com before you use any services offered on this Website.
Online Privacy Policy Only
Our Privacy Policy applies only to our online activities and is valid for visitors to this Website with regards to the information that they shared and/or collect in this Website. This Privacy Policy is not applicable to any information collected offline or via channels other than this Website.
Last update : May 2020
